At Dolce Sofa, our quality policy is to guarantee a first-class experience to each of our clients. This quality goal is achieved throughout every step of our process from the production to delivery.
Our innovatively Italian designed and finished products are manufactured within a strong ethical framework, priced attractively, delivered competently to international markets and are supported by our after-sales team.
We use a traceability system which is pioneering in the sector; barcode scanning is used for each of the main components we use throughout the entire process. From start to finish we ensure that each component can be traced easily, from the assemblage of the wooden frame, leather cutting, sewing, the final construction of the product and the eventual loading of the product.
Our traceability system has many benefits, barcode scanning maximises operational efficiency, advances the visibility of key business information for our management team and enables a faster response to customer enquiries, overall enhancing our customer service quality.